Automatic date calculation issue

Q & A
1

When putting in exact start and end dates, the auto-calculation is showing ‘weeks’ when it should be showing ‘days’.

We’re not sure how or why this is happening, or how to fix it. We have checked Display Settings for the calendar, and it all looks correct to us.

Please help? Many thanks.

2

Hi @Toksvig,

Thanks for reporting this. Do you mean:
a) It’s showing a duration like “1 week, 1 day” when you want it to say “8 days”?
b) It’s showing an incorrect duration, like “1 week” when it should say “1 day”?

If you could send a screenshot of what you’re seeing, as well as a screenshot of your calendar/date settings that would be very helpful so we can look into it. You can also email support@aeontimeline.com if you’d rather images be sent privately.