There is an issue with the import function or the save operation.
When importing a large amount of data, such as 10,000 records, screen operations like filtering work immediately after the import. However, the save operation does not reflect the changes.
In the case of a new import, if 10,000 records are imported, reopening the file results in the count returning to zero.
If the data volume is small, the save operation works as expected. Even if the first 1600 records import is successful, adding another 2600 records in the second import does not get reflected.
After opening the saved file, there were 1,964 items. I then imported an additional 2,994 records via CSV and immediately exported the data. The exported data included the newly added records, which suggests that only the save operation is not being reflected properly.
The Sync function is also not working correctly. When registering Scrivener’s sync with 1,964 items, it worked fine. However, after adding the additional 2,994 records and registering Scrivener’s sync again, it did not work properly.
Unfortunately we haven’t been able to replicate this in our testing, it is possible that something about your data specifically is causing the problem.
Is it possible for you to send through your .csv file and timeline file to support@timeline.app ?
How is the progress on resolving the software issue?
I believe the cause is that during the process of creating the cav file, converting from UTF-8 to Shift-JIS had a negative impact due to the presence of emoji or special characters.
Would it be possible to prevent abnormal termination?